How to purchase?
- Add the goods you want to the shopping cart (Reminder that for every single purchase of NT$ 3000 or more, you get free shipping) ---> Fill in the order related information ---> Complete the order
How to pay?
Our shop only accepts transfer payments(Please complete the transfer within 3 days of purchase)
Transfer information:
- Name : 中和碁電股份有限公司
- Bank No.： 008 華南銀行 台南分行
- Account No.： 640-10-016611-7
Shipping process
- Due to the nature of the goods, our store only offers home delivery services
- After completing the ordering process and payment, the products will be shipped within 3-4 business days. The arrival date will be determined by the logistic delivery time.
- Business days do not include weekends and national holidays
- In event of the product being faulty, or the product is out of stock, we will contact you through e-mail or phone.
- Free shipping for single orders of NT$ 3000 or more, NT$150 for shipping to cities in Taiwan, there is no free shipping option available for orders to offshore islands(even if the order is of NT$3000 or more) and there will be additional shipping fees added.
- Orders placed during weekends or national holidays: shipping business days are from Monday - Friday, if orders are placed during weekends, we will ship your order on Monday. If orders are placed during national holidays, we will move the shipping day to the next business day.
- Estimated delivery days: 2-3 business days to cities in Taiwan, 3-5 business days to offshore islands.
- If your order cannot be accepted, we will notify you within 2-3 business days after receiving your order. The shop reserves the right to decline any order.
- There is no overseas shipping available.
Product return services
Clearance products might have some minor surface defects that don’t affect the functionality of the product.
Each item has gone through quality control.
- Exchanges: exchanges are NOT accepted, the products sold can ONLY be returned, not exchanged. If you wish to exchange a product, please return the product and order again.
- Returns: If the product is faulty, please click on "Order Inquiries" and click "Return" within 7 days from receiving the product. Please send the product to our logistic center: Tainan City, RenDe District, BaoAn Rd. Section 1, No. 62
- The product scheduled for return must be back in its original package (including the warranty, all product accessories, etc). Please do NOT damage the box and the contents inside.
- Reminder: According to the Article 19 of the Consumer Protection Law, the consumer has 7 days available to return the product upon receiving it. However, the 7 days do not indicate a trial period therefore, the product will not be able to be returned if the package is opened.
- According to the Consumer Protection Law, the consumer has 7 days available to return the product upon receiving it.
- The product, packaging, accessories, and documents such as the warranty should be intact for the order to be eligible for returns.
- Please pack the goods you wish to return in cardboard, or other protective layer to that the product does not get damaged during the return process. Any cost regarding the damage of a product will be beared by the customer, as well as the possibility of losing the right to return the product.
- In the events of large order returns, due to the logistic difficulties, the store will refuse the transaction or cancel the the return. Please be aware of this as the store might also cancel the membership of the member according to the situation.
Other products
The products you are looking for are not available on our online store?
- If you need anything else, please contact us!：jidien-taipei@jidien.com
- You can also check out the products at the official Jidien website
